While appointments are encouraged, vendors and visitors will be permitted at HQ or any EDEN site. Please call our main line 216-961-9690 for scheduling.
Visitors and vendors must adhere to COVID-19 requirements concerning social distancing. Face coverings are optional. | Questions? Email edeninfo@EDENcle.org and we will respond.
Watch the Video about How You Can Benefit | EDEN's COVID-Related Operations | Forums | Sign Up to Participate
List a Property with EDEN | Frequently Asked Questions | Resource Library
Property Owner Information
EDEN is a private, nonprofit housing development agency designed to increase the number of decent and affordable housing units available in Cuyahoga County. We oversee housing assistance programs that administer rental assistance funds directly to property owners. These subsidies expand housing opportunities for people in need, and help property owners fill vacancies.
Throughout the years, EDEN has established an excellent record of paying rents on-time, and responding to property owners' calls and questions. We welcome the opportunity to invite new property owners to participate in our rental subsidy programs. Rents are based on EDEN's Fair Market Rate guidelines, property location, property condition and amenities.
The Safe Housing Program has ended. If the program is funded again, or if you would like to receive announcements about similar and other programs for property owners, click here to be added to our announcement list or check back on this page for updates.
Sign Up to Participate:
- STEP 1: Review the Property Owner Welcome Packet
Never rented with us before? This packet provides details and info you need to get started. It includes a sample contract, minimum inspection requirements, and more. - STEP 2: Complete and Submit the Direct Deposit Form
Get your monies via direct deposit - complete this form and return it to EDEN. - STEP 3: Complete and Submit the Property Owner Disclosure Form
EDEN requires all property owners applying for a subsidized housing program to complete this disclosure form so that EDEN has the needed information - STEP 4: Complete and Submit a W9 Form
You need to send us a completed W9 in order to get paid. We also need these for audits. If you have questions, use these samples for how-to help.
List a Property with EDEN
Start Sending Us Your Property Listings
Complete the Property Listing Form under the property owner information section. Completing this form allows for EDEN program's staff to provide unit information to our clients.
When You Are Ready to Rent to a Client
When you and our client are ready to move forward with the renting process of your unit, he/she will give you a Request for Lease Approval (RFLA). Please complete your section and forward it to the client's Housing Specialist or designated Housing Locator.
Once the RFLA is turned into EDEN, you can expect the process to take approximately 3 weeks for the permanent voucher program and approximately 1 week for temporary voucher programs. This assumes, of course, that all documentation is submitted completely and legibly.
Click here for more info.
2022 Property Owner Forums
During these informational sessions, we will explain the benefits of working with EDEN to increase your income and decrease your vacancy rates. Two virtual forums are available: the Temporary Rental Assistance Programs or the Permanent Voucher Programs. We will provide program details, information regarding the moving process from start to finish, advertising available units with EDEN, and more. Please join us if you want to learn more about EDEN and the process of renting to our clients.
Property owners, property management staff, and realty companies are all welcome to attend!
Forums are scheduled based on registrations. Call 216-503-6369, or email edenlandlordinfo@EDENcle.org, to register.
Communicate with our Community Housing Agents
Frequently Asked Questions from Property Owners
What EDEN programs can property owners participate in?
Within our agency, EDEN offers various voucher programs. Most programs function similarly. The main difference between programs is the length of the voucher. We offer both temporary rental assistance and permanent vouchers.
Temporary programs are designed to help tenants "get on their feet" so that they can comfortably transition to paying their own way. EDEN offers supportive services (such as financial counseling) so that they are successful.
Please consider accepting both temporary and permanent vouchers when deciding which programs you will allow.
How does EDEN determine how much rent should be paid for my unit?
EDEN calculates the rent based on an annual Fair Market Rates publication from the Department of Housing and Urban Development (HUD). Many factors go into determining the rent reasonable amount: number of bedrooms, utilities included, location, etc.).
What are the inspection requirements when an inspector comes out for the first inspection?
Download the Minimum inspection Standards. This list will give you many of the items our inspectors will be looking for when they inspect your unit.
How quickly is the HQS Inspection completed?
Pending all information is complete on the Request for Lease Approval (RFLA) and the unit is ready for the inspection, the inspection can be completed within 7-10 business days of EDEN receiving the RFLA.
Does EDEN cover additional fees for parking, key deposits or application fees?
No, the tenant would be responsible for paying these fees.
Will you give out my phone number and address to my tenant?
The property owner's phone number will be listed on approval notices that are sent to both client and property owner. The property owner's address, however, is not shared with clients.
Who does the tenant pay their portion of the rent?
They pay the property owner directly.
How soon will I receive payment for my first month's rent and security deposit?
Payment will be sent within 3-4 business days of our office receiving the passed inspection booklet.
When should I expect to receive the monthly subsidy payment from EDEN?
Between the 1st and 4th of each month.
Who do I contact if I do not receive a check from EDEN when it is expected?
If your check has not been received by the 10th of the month, call EDEN with your tenant's name and the program they are on to be directed to the correct member of the finance department
What if my tenant is unable to pay their portion of the rent due to a decrease or loss of income?
With the Permanent Programs, rent calculations can be re-done by EDEN with proof of loss of income. The tenant needs to notify EDEN of this change and supply proper documentation.
With the Temporary Programs (Rapid Re-housing) please contact EDEN Administration Staff.
What do I do if there are damages to my property when the tenant moves out?
You will deduct the damages from the security deposit. You must send EDEN documentation and invoices to verify the amount withheld from the security deposit.
If damages exceed the security deposit(s), please contact the Community Housing Agents to determine if there are any additional resources or programs available.
Who do I contact if I have questions about participating in the programs offered by EDEN?
Please call our Property Owner Information Line, 216-503-6369, or email edenlandlordinfo@EDENcle.org.
Resource Library for Property Owners
EDEN Property Owner Application Documents (one time only)
- STEP 1: Review the Property Owner Welcome Packet
Never rented with us before? This packet provides details and info you need to get started. - STEP 2: Complete and Submit the Direct Deposit Form
Get your monies via direct deposit - complete this form and return it to EDEN. - STEP 3: Complete and Submit the Property Owner Disclosure Form
EDEN Inc. requires all property owners applying for a subsidized housing program to complete this disclosure form so that EDEN has the needed information - STEP 4: Complete and Submit a W9 Form
You need to send us a completed W9 in order to get paid. We also need these for audits. If you have questions, use these samples for how-to help.
Listing a Property Once You Have been Approved
- STEP 1: Review the Monthly Maximum Allowances for Utilities and the Fair Market Rents
These will tell you the monthly dollar allowances for units per bedroom, residence type, location, etc. - STEP 2: Review the Minimum Inspection Requirements.
Units must meet these minimum requirements in order for a unit to pass. - STEP 3: Complete the Property Listing Form.
This tells us everything we need to know in order to list your property for our clients..
Special Check Requests
- Request a Security Deposit/First Month’s Rent for new tenants or Back Rent from existing tenants
Making Changes to Our Agreement
- Change of Ownership Form
Changing ownership? Complete this form and send to EDEN. - Change of Payee Form
Changing banks or payee information?
Complete this form and send to EDEN.
- Rent Increase Request
Per Ohio Property Owner/Tenant Law, a rent increase request can only be made upon the tenant being in the unit for at least 12 months. Also, a request can only be made once every 12 months. Complete this form and send to EDEN.
Property Owner Basics
EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness.
7812 Madison Avenue, Cleveland, OH 44102
Phone: 216-961-9690
Client Info Line: 216-634-0202
Property Owner Hotline: 216-503-6369
TDD/TTY: 800-545-1833, ext. 873
Fax: (216) 651-4066
© 2021-2022. All rights reserved.
Emerald Development and Economic Network, Inc. (EDEN).
