EDEN's office hours are 8:30 am - 4:45 pm. While appointments are encouraged, vendors and visitors will be permitted at HQ or any EDEN site. Please call our main line 216-961-9690 for scheduling. | Questions? Email edeninfo@EDENcle.org and we will respond.

Thank you for your question about obtaining housing in northeast Ohio!
You can search for available affordable housing by neighborhoods at www.EDENcle.org/affordable. You do not need an EDEN or CHMA voucher to rent these units, and you can contact the housing provider directly.
Our website has information on various programs and housing that EDEN manages and will provide details on how to be referred or access the programs. See www.EDENcle.org/programs for the comprehensive list of programs, eligibility requirements, and the application process.
Most of EDEN's programs do not accept applications directly from the public. Instead, the majority of referrals come from approved agencies and systems. While there are a few programs and units for which EDEN manages the waitlist—or for which EDEN can accept direct referrals—generally, individuals/households must already be connected with other systems (such as Coordinated Intake, ADAMHS Board funded agencies, domestic violence support agencies, courts/corrections systems, Continuum of Care, supportive youth organizations, etc.).
If you are experiencing a housing crisis and are linked with case management, your first step should be to contact your case manager to explain your housing situation. Your case manager will advise you as to potential housing resources—which may include EDEN programs and services.
Finally, you can reach out to an ADAMHS Board funded agency or related agencies to help support you in their needs. Many offer case management services and can help identify the best agency to help you find housing. The list of agencies is at https://www.adamhscc.org/resources/finding-help/by-provider. You can click on the agency name to learn more about the services they provide.
If you are experiencing homelessness and are not linked with case management, your first step should be registering with COORDINATED INTAKE/COORDINATED ENTRY. Coordinated Intake (CI) is for individuals and families who are homeless and have nowhere else to sleep at night. It is the front door to emergency services within the Continuum of Care, Cuyahoga County's network of shelters and housing programs. Coordinated Entry (CE) is for those who are homeless in Lorain County. When you register with them, they will help you explore what housing programs you are eligible for.
In Cuyahoga County, call 216-674-6700 anytime between 8:00 am - 8:00 pm, Monday through Friday. You will need to make an appointment because intake typically must be done in person. The program is located on the 2nd floor of the Bishop Cosgrove Building at 1736 Superior Avenue.
In Lorain County, call 440-242-0455 between 8:00 am - 8:00 pm, Monday through Friday. Be sure to leave a message with your name and call-back number. If you do not have access to a phone, you can visit their office at 2726 Caroline Ave between 10:00 am – 12:00 pm or 2:00 – 4:00 pm Monday, Wednesday, and Friday. Tuesday and Thursday hours are 1:00 - 2:00 pm.
Additionally, United Way 2-1-1 Help Center provides free and confidential 24-hour access to a compassionate professional who will review your options for help, develop a plan, and act as your advocate if you are faced with barriers to service. Simply dial 2-1-1 for assistance. Se habla Espanol
We also recommend contacting the Cuyahoga Metropolitan Housing Agency (CHMA) to sign up for their waitlist for vouchers and public housing. You can find information about the process at https://www.cmha.net/housing/applicants/housing_choice_vouchers.php.
Be sure to follow us on Facebook at www.facebook.com/edencle. We will post any waitlist openings there.
We hope this helps. Best of luck to you!